No returns, refunds or exchanges on any products not able to be sold because of any causes beyond the control of either party, including but not limited to, acts of God, weather, war, civil unrest, strikes, lockouts, riots, insurrection, terrorist attacks, government regulatory actions, acts or decrees of governmental or military bodies, fire, casualty, flood, earthquake, or any other force majeure event.

No refunds on any vaping products.   

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment in 3-7 business days. Please note, we do not offer refunds on wholesale orders.

Refund issues

If you haven’t received a refund yet, first check with your bank. It may take some time for processing before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items 

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Gifts

If the purchased item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the purchased item wasn’t marked as a gift, the amount will be refunded to the buyer’s credit card or original method of payment. 

Shipping

To complete your return, mail your product(s) to: Fulfillment Center Depending on your location, the shipping times may vary.